Transactions Policy
At Lunissima, we offer secure and encrypted payment processing. All payments are processed through our certified payment provider and meet the highest security standards.
All prices displayed on our website are in Australian Dollars (AUD) and include GST.
Accepted Payment Methods
You can pay securely with us using the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Cash App
The payment methods displayed at checkout may depend on your device, your bank, and the availability of the respective payment provider.
Payment Process
- Select one of the available payment methods at checkout.
- You will be automatically directed to our secure payment page.
- Enter your payment details and confirm your order.
- Your payment will be processed using encryption.
- You will then receive an order confirmation via email.
Secure Payment Processing
- Your payment details are transmitted using SSL encryption.
- We do not store complete credit or debit card details.
- Payment processing is carried out in accordance with international security standards (PCI-DSS).
Failed or Rejected Payments
Should your payment be unsuccessful, we recommend:
- Trying an alternative payment method
- Contacting your bank or card issuer
Please contact our customer service team if you have any further questions. We are always happy to help.
Currency
All prices are displayed and charged in Australian Dollars (AUD).
Company Information
Lunissima is an Australian business based in Queensland.
Email: support@lunissima.com Tel: +61 491 820 592
Support hours: Monday to Friday, 9:00 AM to 5:00 PM (AEST). Our team will usually get back to you within 24 hours on business days. Thank you for your patience!
Business address: Unit 1/20 Mary Street Alexandra Headland, QLD 4572 Australia
Do you have any questions?
You can find answers to questions about delivery, returns, and orders in our: